Great Leaders, Motivated Employees, Loyal Customers
The latest empathy blog posts from Marie Miyashiro on how smart leaders engage employees, increase productivity, and create great customer service and customer experiences.
Effectiveness and Self-Awareness
The greater the level of individual self-awareness on a team, the higher the capacity those individual have in engaging productively with team members and other key audiences like customers. When you know what you value, what stresses you, what works for you on a team and why and how you want to contribute to your team, you are less likely to be triggered in a way that renders you nonproductive. You have a higher capacity for stress. And, when you are stressed or triggered by something going on within the team or with work, you have strategies to implement that will help get you back to your place of productivity in a way that works for you and the team.
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