Empathy FactorEmpathy Factor

The Empathy Factor helps you create more choice, power and productivity for yourself, your organization, and customers with whom you engage.

Great Leaders, Motivated Employees, Loyal Customers

The latest empathy blog posts from Marie Miyashiro on how smart leaders engage employees, increase productivity, and create great customer service and customer experiences.

Empathy Around the World

See what Marie has taught and learned about empathy in the world.

Marie Miyashiro learns something new about empathy in the world and herself all the time by remaining open and curious about human connection at work. Marie is an expert and lifelong student of empathy in the workplace, traveling across the United States, Asia, Europe, Australia, the Middle East, Canada and South America. She delivers interactive keynote talks, transformational trainings and leadership coaching focused on empathy.