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The Empathy Factor helps you create more choice, power and productivity for yourself, your organization, and customers with whom you engage.

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Great Leaders, Motivated Employees, Loyal Customers

The latest empathy blog posts from Marie Miyashiro on how smart leaders engage employees, increase productivity, and create great customer service and customer experiences.

Testimonials

Testimonials: Marie Miyashiro

Here’s what some of Marie’s clients have to say. Testimonials Marie Miyashiro

“Marie Miyashiro designs and delivers world-class interactive keynote presentations and workshops. The depth of her understanding of organizations and people combined with her ability to find constructive and creative solutions is amazing. She exceeded our audience expectations in Paris, London, Madrid, Hong Kong, Tokyo, Toronto, Montreal and Santiago by teaching game changer skills and inspiring personal transformation. We were engaged!”
– Roselyne Lecuyer, Learning Director – L’Oréal, Paris, France


“Marie is a master facilitator in creating an environment where groups move forward on their critical needs and goals to achieve more results. Whether there’s conflict or collaboration, it’s transformative.”
– Raymond Tymas-Jones, Associate Vice President for the Arts and Dean, College of Fine Arts, The University of Utah; Past President International Council of Fine Arts Deans


“Marie was by far the best I have witnessed for any strategic planning…”
– Carl Hook, CEO, PLICO Insurance Company, Oklahoma City, OK


“Skilled, knowledgeable, brave, honest, insightful – Marie Miyashiro inspires and engenders change!”
– Pat Hastings, LCSW, Kaiser Permanente, San Francisco, CA


“I recommend this workshop to teams that are having difficulty prioritizing their tasks. I feel that we truly have a vision for the year! Completely and utterly excited!!!”
– Carol Corcoran, Client Manager, Merck, SBS Americas Support Services


“Came in the first morning feeling very skeptical about the two-day session and left feeling incredibly empowered.”
– Carl Sagar, Business Unit Support Specialist, Merck, SBS Americas Support Services

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Latest Articles

What is Empathy?

Creating an Emotional Connection with Your Customer

Collaborate Better: 10 Key Ideas



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